- New: API Endpoints for getting Social Messaging related data (check documentation page)
- Fix: Schedule’s Exceptions & Holidays could not be set to further than 2027
- Fix: Incorrect colors of Queue summary reporting page
- Fix: Agent Assist issue when the webchat conversation was escalated via Copilot TouchPoint
- Fix: Minor problem with search filters in admin portal
- Fix: Date and time notation inconsistencies in the Contact Center application
- Various bug fixes and other improvements