Release Notes 2025.30.1813 July 25th 2025

  • New: User sync for Agent management (Beta) (check documentation page)
  • Fix: In specific scenario Favorites contacts in Attendant Console may not be visible
  • Fix: Redirect column missing in export of Caller Detail reporting page
  • Insights & Analytics: New WFM page, please update with the .dacpac file to apply fixes! (check documentation page)
  • Various bug fixes and other improvements