- New: Profile pictures are shown in the Agent and Supervisor tab
- Improvement: Filters on the supervisor tab are saved
- Improvement: Active call on agent tab is persistent when closing / opening
- Improvement: Show reason codes at agent overview when status is away
- Improvement: On the Live Call overview, the state ‘on hold’ is added
- Improvement: Adding a schedule to a callflow is optional
- Improvement: Schedule input supports minutes and manual entry