Relase 56 (Build 800), Nov 20th 2021

  • New: Profile pictures are shown in the Agent and Supervisor tab
  • Improvement: Filters on the supervisor tab are saved
  • Improvement: Active call on agent tab is persistent when closing / opening
  • Improvement: Show reason codes at agent overview when status is away
  • Improvement: On the Live Call overview, the state ‘on hold’ is added
  • Improvement: Adding a schedule to a callflow is optional
  • Improvement: Schedule input supports minutes and manual entry