Release 58 (Build 840), Jan 18th 2022

  • Improvement: Sorting Whatsapp templates alphabetically
  • Improvement: New created agents by default have the ‘Off Work’ status
  • Fix: Reporting page admin portal timeout when querying large timeframe
  • Fix: Execution of double end actions
  • Fix: Agent status not changing to not ready after not answering a call
  • Change: Remove download to Contact Center Manifest file. Instead download from Teams App Store