Release Notes 2024.14.1507 April 5th 2024

  • Improvement: Pop up warning message for clearing the graphical flow
  • Improvement: Hold function handles better the call states
  • Improvement: Callback request fill form
  • Fix: Outbound call with call recording enabled doesn’t work
  • Fix: Supervisor can hear caller when its put on hold
  • Fix: Supervisor is not disconnected after doing transfer to another person
  • Fix: Too long Touchpoint names are not accepted in Messageflows
  • Fix: Longest waiting timer work incorrectly
  • Fix: Queue summary graph shows incorrect data when there are too many records
  • Various bug fixes and other improvements