- New: Target touchpoint option for AddTranscript action (check documentation page)
- New: Contact Center application supports Spanish language
- Improvement: Validation on callflow graphical designer
- Fix: Time on hold counter not work as expected
- Fix: Talktime differences between Agent summary and Agent detail reports
- Fix: AddNote function not works with CRM contacts
- Fix: Call control buttons go off the screen due to a lot of queued calls
- Various bug fixes and other improvements