Release Notes 2024.21.1530 May 24th 2024

  • New: Audit log page for admin portal
  • New: Add to favorites feature for personal call history
  • Improvement: Get Queue position better determines position
  • Improvement: TransferFailed returns agent state
  • Fix: Supervisors are sometimes not visible at Queue configuration
  • Fix: Agents from different queues were visible at Supervisor page with filter on specific Queue
  • Various bug fixes and other improvements