- New: Agent Assist for Contact Center (check documentation page)
- New: Refactor of search fields
- Improvement: Supervisor options for outbound calls
- Improvement: Validator for custom query filters for Agents & Agent Profiles (Beta) admin pages (update your Attendant App Registration)
- Improvement: Configurable template for Email TouchPoint
- Fix: Unable to load admin page of available users with RBAC role Agents ReadWrite
- Fix: Wrong data, missing labels on cloned Schedule configuration
- Fix: Missing scrollbar while assigning Skills to the agent
- Various bug fixes and other improvements