Release Notes 2025.05.1711 January 31st 2025

  • Improvement: Tooltip for long contact names in Contact Center application
  • Improvement: Agent Assist’s user interface made to look similar to the rest of the Agent page
  • Fix: Callback request problem with sending resolved variables, edited title after call state change
  • Fix: Agent Assist history tab not showing WhatsApp records with call interaction open
  • Fix: Agent Assist history tab shows Sentiment score for Social interaction even if it is not configured
  • Various bug fixes and other improvements