- New: Queue Service Level feature for Voice Queues (check documentation page)
- New: Option to set custom on hold prompt (check documentation page)
- New: Option to set Retention period (check documentation page)
- New: Pause/Resume recording of ClarifyGo for Agent Assist (check documentation page)
- Improvement: Search field components load 15 records at once (use Load More to get next batch)
- Fix: Incorrect personal call history date formats for different Timezones
- Various bug fixes and other improvements