- Improvement: Informational message on Incoming TouchPoint while being part of Social Queue and Save transcripts option is disabled
- Improvement: Adaptive card & CRM functionality for the Email TouchPoint
- Improvement: Agent Profiles section for Swagger API tool
- Fix: Workaround for the Microsoft bug regarding faulty screen after disconnection of the caller side
- Fix: Sign-in button not accessible for Contact Center mobile application
- Various bug fixes and other improvements