- New: Call to SMS (Beta) (check documentation page)
- New: Call button in Hybrid Queues (check documentation page)
- New: Internal notes & mentions in Hybrid Queues (check documentation page)
- New: Cancel consultative transfer option (check documentation page)
- New: Customizable call actions (check documentation page)
- Improvement: AI Flow for outbound calls (check documentation page)
- Improvement: Informational icon for available AI results in Call history section
- Improvement: Major update of HTTPAction (check documentation page)
- Improvement: Major update of Logging admin page (check documentation page)
- Various bug fixes and other improvements