Release Notes 2026.13.1993 March 27th 2026

  • New: Last Conversation Data Contact Center action (check documentation page)
  • Improvement: Optimization of the Agent frontend requests
  • Fix: Cannot send callback request (webhook) without an active call
  • Fix: Variables not filled for Email callback request
  • Fix: Error message while sending internal message during webchat conversation
  • Fix: Incorrect state while holding a supervised call
  • Various bug fixes and other improvements