Release Notes 2026.15.2017 April 10th 2026

  • General: Phasing out of Datawarehouse Reporting – June 1st, 2026
  • New: Agent status after declining call invite (check documentation page)
  • Improvement: Upgrade of the ROGER365.io admin portal
  • Fix: Missing Queue Service level at Supervisor page
  • Fix: Missing timer for call records waiting in the Queue
  • Fix: Custom Power Frame labels are no longer visible
  • Fix: Infinite reconnecting to SignalR service
  • Fix: SignalR handshake failing if done in more than 500ms
  • Fix: Heatmap reporting page cutting off one hour
  • Fix: Email field in contact cards appearing on incorrect users
  • Various bug fixes and other improvements