Release Notes 2026.18.2039 May 1st 2026

  • New: Social Summary API Export (check documentation page)
  • New: Default Text to Speech settings for Audio Prompts admin page (check documentation page)
  • Improvement: Mechanism for updating user profile image
  • Improvement: Optimizied getting social conversation transcripts
  • Fix: Temporary unresponsiveness of the callflow designer in large tenants when using Transfer actions
  • Fix: Missing scrollbars for Supervisor’s Voice & Social queue statistics widgets
  • Various bug fixes and other improvements