Release Notes 2026.24.2063 June 12th 2026

  • New: Rerun failed AI Flow instances (check documentation page)
  • New: ROGER365.io MCP integration (check documentation page)
  • New: Silence Detection for Voice Recording Contact Center action (check documentation page)
  • New: Queue membership data for Agents admin page (check documentation page)
  • Improvement: Multiline message support in Social Queues
  • Improvement: Improvement for Advanced Search feature
  • Improvement: Improvement for Contact Card component
  • Fix: Powerframe not loading when tab is not on focus
  • Fix: Incorrect start time of the Longest waiting Supervisor widget
  • Fix: Resolved display issue with large numbers of Away statuses
  • Fix: Missing call controls after answering a new call following a rejected transfer
  • Fix: Problem with Merge action in the subflow
  • Fix: Wrong information at Agent Summary reporting page
  • Various bug fixes and other improvements